About Us · Family-Run & Durham-Owned
Your neighbours
We're a family-run business that has lived and worked in the Durham Region for over a decade. Every customer is a neighbour, and we clean like it.
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Built in Durham
Palace Cleaning is run from Whitby by people who live here. We shop at the same stores, drive the same streets, and understand what a busy Durham Region household looks like. When we clean your home, we're cleaning a neighbour's home, and that changes how much care goes into it.
We want to be the company your family recommends to the next family. So we aim past satisfied: we want you thoroughly happy with every visit, and we put that promise in writing with our 24-hour Peace-of-Mind Guarantee.
Our Commitment
What we hold ourselves to
Professionalism
We want to deliver the best experience you can get from a cleaning company, and our team carries itself accordingly, in your home and in every conversation.
Reliability
We strive to be on time, every time. And because we work as a team, your clean stays at the same standard even when your regular cleaner isn't available.
Customer service
A friendly, no-pressure approach. Ask us all the questions you've got, before, during, and after your clean. We're here to answer them.
Transparent pricing
All the information upfront so you can make an informed decision. No surprises, no hidden fees.
Insured and bonded
Full liability insurance and bonding, and background checks on every hire. Our business is built on trust, and we know the details matter.
Your clean, your way
Weekly, bi-weekly, monthly, one-time, move-in, move-out, post-reno. We shape the service around your home and your life.
Ready to meet your new cleaning team?
Get a free, no-obligation quote from your Whitby-based neighbours, serving the whole Durham Region.
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